Tools

We do not believe in standardized approaches or reassuring predefined formulas, but we believe that every research must find the most appropriate tools to provide concrete answers to specific client questions.

 

In this perspective, in our work, we integrate the classic tools of market research with new digital tools and neuro-marketing tools.

 

This allows us to guarantee our customers effectiveness, reliability and economic and efficiency.


FOCUS GROUP and IN-DEPHT INTERVIEWS

For both B2C and B2B research, we use an integrated set of qualitative tools to generate insight, with all types of consumer and professional targets


QUANTITATIVE RESEARCHES

We offer an integrated set of on-line and off-line quantitative tools, using qualified partners, both locally and internationally


SURVEY and ON-LINE FORUM

We integrate traditional qualitative tools with innovative tools offered by the digital world


CREATIVE LAB

We involve consumers in creative workshops that stimulate the generation of insight for conception, design and fine tuning of products and services


COMPANIES’ WORKSHOP FOR INNOVATION

We design and implement corporate workshops to support innovation processes in a participatory, creative and effective way


USER EXPERIENCE

We analyze consumers’ usage habits of products and services to investigate their experiences, both on a functional and experiential level


ACCOMPAINED SHOPPING

Through an integrated approach made by observation, ethnographic and in-depth interview, we analyze the paths of choice and purchase of consumers at the POS


ETHNOGRAPHIC RESEARCHES

We study the consumer within his life context to better understand emerging social habits and practices


NEURO MARKETING

Adopting an integrated approach to support research, we use the most innovative neuroscientific methodologies (eye-tracking, biofeedback, facial expressions, etc.)


U&A ANALYSIS

We carry out research on consumer attitudes and behaviors to provide useful insights for offering optimization and development


WEB PRESENCE & SOCIAL MEDIA MONITORING

We analyze and monitor the brand-consumer relationship on different web platforms through Social Media Monitoring Tools


WEB REPUTATION analysis & monitoring

We use web tools to analyze and monitor the image and the reputation of the brand within the media ecosystem


NETNOGRAPHY

We use a qualitative approach to explore the use of media and the relational dynamics involved